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| Webmaster Resources: Internet Marketing Information | |
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Make It Easy To Buy From Your WebsiteBy Michelle Dudley
Convincing your prospects to make a purchase from you is a hard job, have you ever stopped and thought about that you may be making it difficult for both parties if your prospects are convinced they want your product, but they don't know how to buy from you? No matter how great you are in convincing your prospects, they will not buy from you if the process is difficult. First off, you need to check to make sure that people can find your order form easily and keep the hassles to a minimum. You can write a clear paragraph to direct your prospects to your order form so you can lessen the chances of them getting lost. You can also reduce the chances by putting a very prominent link to your order page from every other page in your site. Ask yourself this question: Do I offer my customers multiple payment options? Some people feel comfortable paying with Pay-pal, some may only want to use their credit cards, and some will only want to pay with a check. The more payment options that you offer, the better your chances of getting your prospect's desired form of payment. It wouldn't make any sense to hard sell to your prospect only to find out that they won't be able to pay you the way you want them to. You will want to prove that you are a credible merchant. Is your order form secured by encryption technology? You will need to look into SSL certificates for this. You may also want to offer a money back guarantee so that people will feel more confident in buying from you. Do you have after sales support? How can your customers contact you if they have problems after their purchase? Add customer testimonials, your contact information, address, and so on to boost your customer's confidence. Make them feel safe about buying something from you, the total stranger at the other end of the Internet. It would be very pitiful if you sold hard and you sold well to a prospect and something goes wrong when they are ready to pay. Eliminate any of these chances to maximize your profits.
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